Term and Conditions

Welcome to Oxford Sales Store (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website shopappareldeals.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms in full.

1. About Our Store

Oxford Sales Store is a family fashion retailer specializing in quality apparel and accessories for men, women, boys, girls, and kids. Our product categories include:

• Clothing for all family members
• Footwear for various occasions
• Fashion accessories to complement your style

We are committed to providing excellent service and quality products for your entire family’s fashion needs.

2. User Responsibilities

When using our website and services, you agree to:

• Provide accurate and complete information when creating an account or placing an order
• Use the website only for lawful purposes
• Not attempt to gain unauthorized access to our systems
• Not use our website to distribute unsolicited commercial content
• Be responsible for maintaining the confidentiality of your account credentials
• Ensure all persons who access our website through your internet connection are aware of these terms

3. Product Information

3.1 Product Descriptions

We strive to ensure all product descriptions, images, and specifications are accurate. However, slight variations may occur due to manufacturing processes or photographic representation.

3.2 Pricing

All prices are displayed in GBP (£) and include VAT where applicable. We reserve the right to adjust prices at any time, though this will not affect orders already placed.

3.3 Availability

All products are subject to availability. If an item becomes unavailable after you place your order, we will notify you and either cancel that item or offer a suitable alternative.

4. Orders and Payments

4.1 Order Process

Placing an order constitutes an offer to purchase which we may accept or decline at our discretion. Order confirmation emails do not constitute acceptance of your order.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

You warrant that the payment information you provide is accurate and that you are authorized to use the payment method.

4.3 Order Processing

We typically process orders within 1-2 business days (excluding weekends and holidays) after payment confirmation.

5. Shipping and Delivery

5.1 Shipping Options

We offer two shipping methods:

• Standard Shipping (£12.95): Via DHL or FedEx, delivered within 10-15 business days after dispatch
• Free Shipping: For orders over £50 via EMS, delivered within 15-25 business days after dispatch

5.2 Delivery Areas

We ship worldwide except to some Asian countries and remote regions. Delivery times may vary based on location and customs processing.

5.3 Delivery Issues

You must inspect goods upon delivery and notify us within 48 hours of any visible damage or discrepancies.

6. Returns and Refunds

6.1 Return Policy

You may return most items within 15 days of receipt if:

• Items are unused, unworn, and in original condition with tags attached
• Items are in original packaging
• Proof of purchase is provided

6.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Footwear showing signs of wear
• Underwear and intimate apparel
• Personalized or custom-made items

6.3 Return Process

To initiate a return:

1. Contact customer service within 15 days at [email protected]
2. Wait for approval and RMA number
3. Package items securely with RMA visible
4. Ship to: Oxford Sales Store Returns, 44 Curborough Rd, Lichfield, GB CH1V 7RC

6.4 Refunds

Refunds are processed to the original payment method within 5-10 business days after we receive and inspect the return. Original shipping fees are non-refundable unless the return is due to our error.

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

8. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products
• Our total liability for any claim related to these terms or your use of our website shall not exceed the amount you paid for the product(s) in question
• We do not exclude or limit liability for death or personal injury caused by our negligence or for fraudulent misrepresentation

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

10. Changes to These Terms

We may update these Terms and Conditions periodically. The current version will always be available on our website with the effective date. Continued use of our services after changes constitutes acceptance of the new terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

For questions about these Terms and Conditions, please contact:

Oxford Sales Store
44 Curborough Rd
Lichfield, GB CH1V 7RC
Email: [email protected]